TY - JOUR
T1 - COVID-19 working from home (WFH)
T2 - Library services and librarian experiences
AU - Ali, Muhammad Yousuf
AU - Naeem, Slaman Bin
AU - Bhatti, Rubina
N1 - Publisher Copyright:
© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC.
PY - 2021
Y1 - 2021
N2 - COVID-19 has changed the library services serving style. The main purpose of this paper is to present the librarians who are working from home, share which type of library service librarians provide to library users and how they are connected with library users. Working from home (WFH) which type of problem and difficulty are faced during the providing of this pandemic crisis. An online administrative survey has been designed and disseminated to 60 librarians. N = 38 (63.38%) responses were received from all over Pakistan. Results are shown that librarians are actively providing library services during the lockdown. The librarians provide document delivery, reference and information literacy sessions besides the other services. Librarian connects via e-mail, WhatsApp and social media. Librarian also faces problem during WFH, i.e., internet speed and power failure are the major problems. Librarian also disseminates public health awareness to library users.
AB - COVID-19 has changed the library services serving style. The main purpose of this paper is to present the librarians who are working from home, share which type of library service librarians provide to library users and how they are connected with library users. Working from home (WFH) which type of problem and difficulty are faced during the providing of this pandemic crisis. An online administrative survey has been designed and disseminated to 60 librarians. N = 38 (63.38%) responses were received from all over Pakistan. Results are shown that librarians are actively providing library services during the lockdown. The librarians provide document delivery, reference and information literacy sessions besides the other services. Librarian connects via e-mail, WhatsApp and social media. Librarian also faces problem during WFH, i.e., internet speed and power failure are the major problems. Librarian also disseminates public health awareness to library users.
KW - COVID-19
KW - health crisis
KW - librarian
KW - new normal
KW - pandemic
KW - remote library service
KW - virtual library services
KW - working from home (WFH)
UR - https://www.scopus.com/pages/publications/85115412653
U2 - 10.1080/15367967.2021.1976193
DO - 10.1080/15367967.2021.1976193
M3 - Article
AN - SCOPUS:85115412653
SN - 1536-7967
VL - 18
SP - 212
EP - 223
JO - Journal of Access Services
JF - Journal of Access Services
IS - 3
ER -
