Hospital management training for the Eastern Mediterranean Region: time for a change?

Fauziah Rabbani, Farah Naz Hashmani, Aftab A.Ali Mukhi, Xaher Gul, Nousheen Pradhan, Peter Hatcher, Mounir Farag, Farhat Abbas

Research output: Contribution to journalArticlepeer-review

13 Citations (Scopus)


Purpose – The WHO Eastern Mediterranean Regional Office has emphasized health system strengthening among the top five strategic priorities. One of the integral elements of health systems are the hospitals. The purpose of this paper is to review the need for formalized training in hospital management to improve the quality of care. Design/methodology/approach – Literature review and hands on experience of conducting a regional training in hospital management for Eastern Mediterranean Region (EMR) countries. Findings – Majority of patients in EMR bypass Primary Health Care facilities due to inadequate quality of services and prefer seeking specialized care at a tertiary level. There is mounting evidence of mediocre to poor patient satisfaction due to inefficient health care practices in hospitals of EMR. Strengthening the management capacity of the hospitals through a formal training programme is therefore necessary for improving the performance of health care delivery and the overall health system. Hospital management encompasses hospital planning and operational activities including development and implementation of organizational strategies to ensure adequate numbers and quality of trained human resources and effective financial management, disaster management, health management information system utilization, support services, biomedical engineering, transport and waste management. Such training will prepare health care professionals with leadership skills to deliver quality hospital services. Originality/value – This is one of the first papers emphasizing the need for a formal structured regional training in hospital management for the countries of EMR. A modular incremental training approach developing an EMR Credit Transfer and Accumulation system is proposed.

Original languageEnglish
Pages (from-to)965-972
Number of pages8
JournalJournal of Health Organization and Management
Issue number7
Publication statusPublished - 16 Nov 2015


  • EMR countries
  • Formalized training
  • Health systems
  • Hospital management
  • Hospital managers
  • WHO


Dive into the research topics of 'Hospital management training for the Eastern Mediterranean Region: time for a change?'. Together they form a unique fingerprint.

Cite this