Role of the Telemental Health Services During the COVID-19 Pandemic: A Systematic Review

Naureen Akber Ali, Adeel Khoja, Fizzah Kazim

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)


Objective:: The COVID-19 pandemic has directed the use of telemedicine and digital mental health services to meet the needs of people in order to maintain physical distancing by preventing person to person contact. The aim of this review is to highlight the role of telemental health services during the COVID-19 pandemic. Method: An electronic search was carried out between January 01, 2020 and October 31, 2020 to explore the utilization of telehealth services for mental health problems among adults during the COVID-19 pandemic. The primary source of literature was the structured search of major electronic databases from the MEDLINE (PubMed), CINAHL Plus, Science Direct and the Web of Science. We included nine published studies meeting the the eligibility criteria. Results: The role of telehealth identified in this review mainly focused on the applicability of this modality for assessing and managing various mental health problems in these unprecedented times. It also pointed out that the provision of telemental health support reduced the burden of mental health diseases and promoted the wellbeing of the individual. Further, it was witnessed that patients preferred remote consultation as compared to face-to-face visits in order to avoid contracting the virus and found online mental health interventions and psychological counseling very helpful to cope up with the current crisis. Conclusion: The current COVID-19 lockdown has changed the management of the mental health problems of patients. The use of this innovative modality prevents transmission of infection and provides timely treatment to the community members most in need.

Original languageEnglish
Pages (from-to)275-282
Number of pages8
JournalTurk Psikiyatri Dergisi
Issue number4
Publication statusPublished - 2021


  • Adults
  • Mental health
  • Psychology services
  • Remote consultation
  • Telemental health


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