Utilisation of WhatsApp for Emergency Medical Services in Garissa, Kenya

J. Austin Lee; Benjamin W. Wachira; John Kennedy; Nicholas Asselin; Nee Kofi Mould-Millman

doi:10.1016/j.afjem.2024.01.002

Utilisation of WhatsApp for Emergency Medical Services in Garissa, Kenya

J. Austin Lee, Benjamin W. Wachira, John Kennedy, Nicholas Asselin, Nee Kofi Mould-Millman

Emergency Medicine, East Africa

Research output: Contribution to journal › Comment/debate

1 Citation (Scopus)

Abstract

Garissa county, Kenya is a geographically large county with a mobile pastoralist population that has developed a method for emergency medical services (EMS) coordination using the WhatsApp communication platform. This work was based on a site visit, to better understand and describe the current operations, strengths, and weaknesses of the EMS communication system in Garissa. The use of WhatsApp in Garissa county seems to work well in the local context and has the potential to serve as a cost-effective solution for other EMS systems in Kenya, Africa, and other LMICs.

Original language	English
Pages (from-to)	38-44
Number of pages	7
Journal	African Journal of Emergency Medicine
Volume	14
Issue number	1
DOIs	https://doi.org/10.1016/j.afjem.2024.01.002
Publication status	Published - Mar 2024

Keywords

EMS
Kenya
WhatsApp
mHealth

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10.1016/j.afjem.2024.01.002

Cite this

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title = "Utilisation of WhatsApp for Emergency Medical Services in Garissa, Kenya",

abstract = "Garissa county, Kenya is a geographically large county with a mobile pastoralist population that has developed a method for emergency medical services (EMS) coordination using the WhatsApp communication platform. This work was based on a site visit, to better understand and describe the current operations, strengths, and weaknesses of the EMS communication system in Garissa. The use of WhatsApp in Garissa county seems to work well in the local context and has the potential to serve as a cost-effective solution for other EMS systems in Kenya, Africa, and other LMICs.",

keywords = "EMS, Kenya, WhatsApp, mHealth",

author = "Lee, {J. Austin} and Wachira, {Benjamin W.} and John Kennedy and Nicholas Asselin and Mould-Millman, {Nee Kofi}",

note = "Publisher Copyright: {\textcopyright} 2024",

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doi = "10.1016/j.afjem.2024.01.002",

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T1 - Utilisation of WhatsApp for Emergency Medical Services in Garissa, Kenya

AU - Lee, J. Austin

AU - Wachira, Benjamin W.

AU - Kennedy, John

AU - Asselin, Nicholas

AU - Mould-Millman, Nee Kofi

PY - 2024/3

Y1 - 2024/3

N2 - Garissa county, Kenya is a geographically large county with a mobile pastoralist population that has developed a method for emergency medical services (EMS) coordination using the WhatsApp communication platform. This work was based on a site visit, to better understand and describe the current operations, strengths, and weaknesses of the EMS communication system in Garissa. The use of WhatsApp in Garissa county seems to work well in the local context and has the potential to serve as a cost-effective solution for other EMS systems in Kenya, Africa, and other LMICs.

AB - Garissa county, Kenya is a geographically large county with a mobile pastoralist population that has developed a method for emergency medical services (EMS) coordination using the WhatsApp communication platform. This work was based on a site visit, to better understand and describe the current operations, strengths, and weaknesses of the EMS communication system in Garissa. The use of WhatsApp in Garissa county seems to work well in the local context and has the potential to serve as a cost-effective solution for other EMS systems in Kenya, Africa, and other LMICs.

KW - EMS

KW - Kenya

KW - WhatsApp

KW - mHealth

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U2 - 10.1016/j.afjem.2024.01.002

DO - 10.1016/j.afjem.2024.01.002

M3 - Comment/debate

AN - SCOPUS:85183558857

SN - 2211-419X

VL - 14

SP - 38

EP - 44

JO - African Journal of Emergency Medicine

JF - African Journal of Emergency Medicine

IS - 1

ER -

Utilisation of WhatsApp for Emergency Medical Services in Garissa, Kenya

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Keywords

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